We are here for you online 24/7!

Live customer service hours are
Monday–Friday 8AM–5PM CST

Customer Service: 320.391.5297

Artwork Specifications

When submitting artwork for your order, all files must be under 100MB to upload onto our site.

File Tips

  • Set up size proportionate to the exact size you are ordering
  • Convert all text to outlines
  • Include or embed all placed images
  • Allow for bleed if necessary
  • Keep text and important images at least 2" away from the edge (banner and sign files)
  • Make sure no elements are selected for “Overprint”
  • Indicate the cut line clearly for all decal products 
  • Make sure all blacks are set to a rich black CMYK mix of (100-100-100-100). For more information check out our blog on rich black color printing.

Acceptable Files for Printing

  • EPS (Encapsulated Postscript)
  • PDF (Adobe PDF)
  • JPG (High Resolution JPEG)
  • TIFF (High Resolution TIFF)

Vector Files

Vector files are line art, scalable to any size without losing resolution - the image will stay clean and crisp.

  • EPS (Encapsulated Postscript)
  • PDF (Adobe PDF)

If submitting these files be sure you have converted all fonts to outlines or curves. Vector files can be submitted at any size proportionate to the banner size ordered.

Raster Files / Images

Raster files & images are pixel based images and depending on the resolution the image becomes blurry as they are enlarged.

  • JPG (High Resolution JPG)
  • TIFF (High Resolution TIFF)

If submitting these files, please follow the guidelines below:

  • 100% scale (full size output) at 100 dpi
  • 50% scale at 200 dpi or higher
  • 25% scale at 300 dpi or higher
  • 10% scale at 600-1200 dpi recommended

Thumbnail sized jpg and gif. files are not at a high enough resolution to be used on large prints like banners.

Printing Process

All products are printed in CMYK. If files are submitted in RGB, color shifting will take place. If a specific PMS color is needed, please let us know when you submit the order as we will need to run a color match proof. Our Color Match Proof system is a color management service that we offer to help you find the specific color you need for your artwork. When you choose this option, we will physically print and mail you an 18” x 24” sample. This sample will include a printed version of your artwork as well as 5 color swatches for you to choose from, helping you find the right color.

Bleed Guidelines

Bleed refers to the extra background print that extends beyond the finished edge of your product before final trimming. Our standard bleed recommendation is 1/8” for all applicable products.

Font/Text Guidelines

  • All text should be converted to outlines.
  • Text placement should accommodate hems and pole pockets if warranted.

Clear Decal & Window Cling Guidelines

  • Vector artwork is required: EPS and PDF
  • Please indicate the cut line clearly for all decal products

Transfer-Cut Guidelines

Transfer Cutting refers to any sticker or decal that will be picked or weeded with transfer tape applied over the top of it. Most commonly used for vinyl lettering.

  • Simple and open fonts are recommended.
  • All text must be at least 1/2" tall.
  • The space between characters and other design elements must be at least 1/8”.
  • Main strokes, line weights, or art elements should be a minimum of 1/8”
  • Minimum pick size of 1/8”.
  • We recommend you request a proof for this product.

Disclaimers:

  • Transfer cut price includes 8 standard picks with a Maximum of 40 picks per sq. foot.
  • Additional picks are $0.02 to $0.04 per pick depending on difficulty/intricacy.
  • Intricately cut decals will be custom quoted based on difficulty and time required to pick.

Helpful Videos: