Issues & Resolutions

In the unlikely even that our products do not meet your standards or are defective, we offer many resolutions to resolve the issue. Depending on the nature of the concern, the following resolution options are available to you:

• I would like to see if there is a possibility to make a change to my artwork as noted in the additional information.
• I would like to see if there is a possibility to make a change to my production or shipping time as noted in the additional information.
• I would like to have someone provide me with the cost to make an address change to my new address noted in the additional information.
• I would like in-house credit for the value of my missing product.
• I was able to use the product but would like a 25% In-House Credit for the value of the item.
• I would appreciate some type of discount to use toward another purchase.
• I approved my order and would like to get my tax exempt certificate on file for next time
• I would like to request a color match proof and would appreciate some type of discount on the reprint
• I would like in-house credit for the value of my missing part of my decal
• Please send me my missing product
• I would like to return and have you reprint and ship my correct product
• I have not approved my order and would like to get my tax exempt certificate on file before approving.
• I would like to receive the missing part that was removed from the transfer cut
• I would like someone to contact me for assistance.

Resolution Form: 

Have an issue with your order? Visit our Customer Resolution Form. 

Feedback Form: 

Want to leave general feedback about your experience, order, or products? Visit our customer feedback form.